Hazi Privacy Policy

Introduction

Hazi is an international-standard online gaming and sports betting platform. When we provide services to you, we naturally need to collect some personal information. This Privacy Policy Explains what data Hazi collects, how it's used, and what steps we take to protect your information.

This policy is effective together with Hazi's terms and conditions. By using the platform, you are deemed to consent to this privacy policy. If you do not agree with this policy, please refrain from using the service.

Our goal is always simple — when you're with Hazi, your information should remain completely safe and confidential. We operate this policy in accordance with international data protection regulations, particularly GDPR guidelines.

What types of information are collected

Hazi collects information across different categories. Details are provided in the list below:

Data Collection Methods

Hazi collects your information through various methods. Understanding each method makes it easier to protect your privacy.

• Direct Registration: Information you provide when opening an account.
• KYC verification process: Documents submitted for identity and address verification.
• Automatic Tracking: Browsing behavior through cookies, log files, and web beacons.
• Payment Processing: Information received from payment gateways during deposits and withdrawals.
• Support Communications: Messages you send via live chat or email.
• Third-Party Verification Service: Approved service providers for verifying identity and age.

Purpose of Data Use

We use your information only for specific and legitimate purposes. Hazi never uses your information for unnecessary or unauthorized activities.

• To ensure account creation and management.
• To maintain security in payment processing and transactions.
• To comply with applicable laws and regulatory requirements.
• To prevent fraud and money laundering.
• To personalize your gaming experience.
• To inform you about promotional offers and bonuses (with your consent).
• To troubleshoot and improve the platform's technical performance.
• To enforce responsible gaming policies.

Data Sharing Policy

Hazi never sells your personal information to third parties. However, limited data may be shared in specific circumstances to provide services:

• Payment Service Provider: Only information necessary for transaction processing.
• Identity Verification Service: Authorized institutions to complete the KYC process.
• Law enforcement agencies: Providing information under court order or legal obligation.
• Licensing Authority: When required by regulatory authorities for audits and inspections.
• Fraud prevention organizations: With anti-fraud and cybersecurity organizations.

Before any data sharing, strict agreements are in place, and third parties must follow the same privacy standards.

Cookie policy

Cookies are used on the Hazi website and app. Cookies are small text files stored in your browser that help improve your experience.

• Essential cookies: Login sessions, security and core functionality — these cannot be disabled.
• Functional cookies: To remember your language preference and theme settings.
• Analytics Cookies: To understand which pages are used most — you can disable this.
• Marketing Cookies: To show relevant advertising — with your consent.

You can manage or delete cookies anytime from your browser settings. However, disabling essential cookies may prevent some features from working.

Data Security Measures

Hazi uses industry-leading security technology to protect your information. Our security framework is built in multiple layers:

• 256-bit SSL encryption: All data transmission is encrypted.
• Two-Factor Authentication (2FA): Additional security layer for your account.
• Firewall Protection: Advanced firewalls to prevent unauthorized access.
• Regular Security Audits: Periodic reviews conducted by third-party security experts.
• Limited Access: Only authorized staff can access user data.
• Data backup: Encrypted backups are regularly stored on secure servers.

Data Retention Period

Hazi does not retain information longer than necessary. Retention periods depend on the type of data and legal requirements:

• Active account data — for as long as the account remains active.
• Financial transaction records — minimum 5 years (legal requirement).
• KYC documents — up to 5 years after account closure.
• Support communications — 2 years from resolution date.
• Cookies and browsing data — maximum 1 year.

Once the retention period expires, data is securely deleted or anonymized.

Your data rights

As a Hazi user, you have important rights over your own information:

• Right to know: You can request to know what information we hold about you.
• Right to Correction: You can request updates to incorrect or outdated information.
• Right to Deletion: You can request data deletion in certain circumstances.
• Right to Restrict Processing: You can restrict data use to specific purposes.
• Right to data portability: You can request a copy of your information in a machine-readable format.
• Right to object: You can object to data use for marketing purposes.

To exercise these rights, contact the support team. We will try to respond within 30 working days.

Protection of Minors' Data

Hazi is for users 18 years and older only. We do not knowingly collect information from minors. If we learn that a minor has created an account, we will:

• The account will be closed immediately.
• All collected data will be securely deleted.
• All relevant transactions will be reviewed.

If parents believe their child is using Hazi, please contact the support team immediately.

Privacy policy changes

Hazi may update this privacy policy as needed. We will send notifications via email or on the platform for significant changes. The "Last updated" date at the top of the page will always be current.

Continued use of the platform after policy changes constitutes acceptance of the new terms. We recommend reviewing this page regularly.

For any questions regarding this policy, contact our support team.