Your security is our priority
18+ only

Hazi Responsible Gaming

When gaming goes beyond entertainment, problems arise. Hazi believes every player should enjoy gaming within limits. Our Responsible Gaming program helps you maintain those limits — so gaming stays fun, not a burden.

18+
Minimum age requirement
24/7
Support services
5
Protection tools available
100%
Free support

What is Responsible Gaming?

Responsible Gaming means viewing gaming as a form of entertainment — not as a source of income or a solution to problems. At Hazi, we believe every player should stay within their means and time limits. Responsible Gaming is a practice where you set a budget before playing, accept losses, and don't keep increasing bets hoping to win.

Hazi's Responsible Gaming initiative is more than just rules — it's a commitment. We want every user to experience healthy and enjoyable gaming. When someone struggles, we're always ready to help — without judgment, in complete confidence.

Remember: gaming is entertainment. It should never be a way to pay off debt. If you ever feel play is getting out of control, use hazi's protection tools and support services.

Responsible Gaming tools at Hazi are completely free and available anytime. Set your own limits without penalties or restrictions.

Our core principles

Hazi's Responsible Gaming program stands on several key pillars. These principles guide every decision we make:

  • Transparency: Game rules, payout rates, and terms are always presented clearly.
  • Fairness: All our games are tested by independent auditors and RNG certified.
  • Protection: Users are provided with deposit limits, time limits, and self-exclusion options.
  • Support: 24/7 support and professional referral services for problem players.
  • Age verification: Strict measures to prevent those under 18 from using the platform.
  • Education: Regular information provided to raise user awareness about responsible gaming.

Our security tools

Hazi provides you with several effective tools to keep gaming under control. You can easily enable these from your account settings:

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits.

Loss Limit

Decide in advance the maximum you're willing to lose within a set period.

Session time limit

Decide in advance how long you'll play in each session.

Take a break

Temporarily suspend your account for 24 hours to 30 days.

Self-Exclusion

Exclude yourself from the platform for 6 months to permanently.

Turn off ads

Opt out of promotional messages and bonus offers.

Once you enable self-exclusion, you cannot remove it before the specified period ends. This is for your protection.

Signs of problem gaming

Often, people don't realize their gaming habits are heading toward trouble. Check the comparison table below — it clearly shows the difference between safe gaming and problem gaming:

Topic Safe Gaming Problem gaming
Purpose Play for entertainment Trying to win back lost money
Budget Set limits in advance Can't stop even when the budget runs out
Time Play at scheduled times Skipping sleep, work, or family time to play
Signs Accepting losses easily Anger, frustration, or restlessness when losing
Financial Spend from your entertainment budget Borrowing or using others' money to play
Relationships You can talk to family and friends about gaming Hiding gaming, lying about it

If multiple items in the right column match your situation, it's a warning sign. Talk to hazi's support team or a professional support organization — right now.

Check yourself

Answer the following questions honestly. If three or more are "yes," it's time to seek help.

1

Do you often spend more than your pre-set budget?

2

Do you feel the urge to bet more to recover lost money?

3

Have you had arguments or misunderstandings with family or friends over gaming?

4

Do thoughts about gaming keep running through your head during work, study, or sleep?

5

Have you ever felt ashamed or guilty about your gaming habits?

6

Have you ever borrowed money or taken money from others to play?

This questionnaire is not a substitute for professional diagnosis. If you have any concerns, contact our support team — we'll direct you to the right help.

Age verification & minor protection

Hazi strictly prevents anyone under 18 from opening an account or gaming. Age verification is mandatory during registration, and any suspicious accounts are reviewed immediately.

  • Age is confirmed during registration through government-issued ID.
  • If age verification is not completed during KYC, deposit and withdrawal facilities will be limited.
  • Use parental filter software to protect your child's device.
  • Always keep your account information and password secure.

If you suspect a minor is using your account, change your password immediately and notify the support team.

Support & contact

If you face problem gaming at Hazi, you're not alone. Our dedicated support team is available 24/7. Get help while maintaining privacy — without judgment, completely safely.

  • Live chat: Instant help from any page on the site.
  • Email: [email protected] — Response within 24 hours.
  • Account Settings: Activate protection tools directly.

For professional support against gaming addiction, contact your country's mental health helpline or counseling service. Hazi can help direct you to the right organization.

Why is Hazi's Responsible Gaming different?

We don't just follow rules — we want to drive real change.

You're in control

Deposit limits, session time, and loss limits — all in your hands. Activate instantly without applications or waiting.

Self-Exclusion Option

Want a complete break? Close your account for 6 months to permanently — it takes effect instantly.

Non-judgmental support

There's no shame in having a problem. Our support team helps with complete confidentiality and compassion.

Real-time alerts

When long sessions or unusual gaming patterns are detected, we automatically alert you.

Awareness education

Regular tips, guides, and resources — so you stay informed about Responsible Gaming.

Family protection

To protect minors and family members, strict age verification and parental control measures are maintained.

FAQ

Answers to frequently asked questions about Responsible Gaming.

Log into your account and go to "Settings" or "Responsible Gaming" section. There you can set daily, weekly, and monthly deposit limits separately. Reducing limits takes effect immediately; increasing limits requires a 24-hour waiting period.

Yes. After activating self-exclusion, you can request to withdraw any remaining balance in your account. Our support team will help complete the process.

No. To ensure self-exclusion protection, your account cannot be reactivated before the set period ends. For permanent self-exclusion, your account can never be reopened. This policy is in place for your long-term protection.

Contact Hazi's support team. We listen to family members' concerns confidentially and can direct you to professional counseling services or helplines. You can also request to close an account directly.

Using deposit limits or session limits doesn't affect your bonus eligibility. However, promotional offers won't apply during self-exclusion or cooling-off periods — this is for your protection.

Yes. Age is confirmed during registration via government ID, and financial transactions are limited without KYC verification. Suspicious accounts are reviewed immediately. Parents are advised to use filtering software on devices.

Play safely, play happily

Gaming at Hazi means entertainment — responsibly. Sign up today and use our security tools to develop healthy gaming habits.

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